You have 14 days to return your order under our return policy, which starts on the day after you received the item. When you receive an item, please ensure that you take reasonable care of it when trying it/inspecting it e.g., please ensure that any security seals or tags are still intact. Reimbursement requests of dietary supplements will only be considered if the respective dietary supplement’s packaging is unopened and is in its original packaging.
Refuse package at delivery
If you would like to return your product you can either refuse the package at delivery or send the package back by post. Costs for returning packages will be paid by the customer.
E-books and digital goods
E-Books and digital goods cannot be returned nor refunded.
We hope that your item reaches you in perfect condition and that you are very happy with it. If, however an item arrives to you and it is faulty, please email us at [email protected] stating your order number and the nature of the fault including pictures and we will arrange for a refund or exchange. Please post any faulty items to the below address.
We will offer a replacement or a shop credit for certain circumstances. Please send us an email at [email protected] for any concerns about your purchase.
Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase.
Please keep in mind that we do not have the ability to track your return nor are we responsible for the amount of time it takes for the item to be returned. Shipping costs for returns are non-refundable. As soon as we receive your package back or you send us your post receipt, you will receive your refund.
1000 White Willow Way
Morgantown, WV 26505
LMNITRIX LLC CANNOT BE HELD RESPONSIBLE FOR LOST OR STOLEN MERCHANDISE.