SUPPLEMENTS IN GENERAL
Q: I need help. Who can I contact?
A: You can contact our support team and experts via e-mail. Please refer to our contact addresses:
General support: [email protected]
Delivery: [email protected]
Ingredients: [email protected]
Q: Why should I take supplements?
A: Supplements support your body related goals, no matter whether you want to lose some pounds, define your body or just live a healthy lifestyle.
Q: How old do I have to be to take the products?
A: Our products contain high-quality ingredients only. However, you have to be at least 18 to order.
Q: How to find the right supplement?
A: LMNITRIX offers a huge range of various products, making it easy for you to choose the most convenient one for your individual purposes. If you have any further questions, please feel free to contact us: [email protected]
Q: How fast can I expect results?
A: There’s no general answer to that question. The results as well as the time it might take to see, are closely related to your initial weight, your body, general nutrition and activity.
Q: Can I exceed the suggested amount?
A: We strongly advise you to follow the recommended daily intake.
Q: Will I lose weight if I´m not exercising?
A: In order to achieve the best results, we recommend to adapt lifestyle (nutrition, physical activity). Our products support your efforts but shouldn´t be considered as a replacement for healthy lifestyle. However, it is not necessarily required to exercise and workout in order to achieve results with our products.
Q: What if I miss a day when using supplements?
A: Don’t worry, missing one day won’t ruin your progress. Just get back on track and continue taking your supplements.
Q: Can I have a sample?
A: Thanks to the positive feedback of our customer base concerning the flavors of our products, we decided not to offer samples. Nearly all customers were satisfied with the various flavors of our products.
Q: Are your products gender specific?
A: We have some supplements that are gender specific and will work better for a particular sex than the other, but a large portion of our supplements can be taken by Men and Women.
Q: Are the products gluten-, lactose-, GMO-free and vegan?
A: Certain products are gluten-, lactose-, GMO-free and vegan. For detailed information, please have a look at the nutritional facts on the various product pages on our website.
Q: Where and how are the products manufactured?
A: All products are produced in the United States with highest quality standards.
SHIPPING, TRACKING & PACKAGE RETURNS
Q: Do you ship to my country?
A: Please refer to our list of available shipping countries here. If your country is not there, please note, that we´re continuously working on expanding our list.
Q: I have placed an order - what's next and when will I receive my products?
A: You will receive your tracking information within 48hrs after your package has been shipped. Please also make sure to check your spam / junk folder.
Q: Is overnight shipping possible?
A: Overnight shipping is available to residents of the United States only and all applicable fees will be charged prior to shipping.
Q: Why are my tracking links not working?
A: Your tracking links may take up to 48 hours to be activated. Please be aware that in most cases you will receive two tracking links. One is for your international shipping and the second one is your country´s tracking, which will only be activated as soon as your package reaches your country. For exceptions please read our shipping policy.
Q: What is the “subscribe & save” option?
A: If you wish to receive your product automatically every 25 days with a discount, you may sign up to the subscribe and save option. Your order will be charged to your account and your product shipped automatically. That way you always have your product available for continuous intake! If you would like to unsubscribe please write an e-mail [email protected].
Q: How long will it take to get my refund?
A: If you receive information about a refund, please be aware that transactions can take up to 7 business days.
Q: Does it really work?
A: All of our products are manufactured in the United States with highest quality standards. All formulas are developed with you in mind and only the best ingredients are used. You can find many inspiring real life stories from our customers on our website and our Instagram pages. If you are looking for reviews, just checkout our homepage and find the product you are interested in. A bit down below, you can find a section where it says “Reviews” – just check out what people are writing about our supplements.
Q: Are there any side effects?
A: There are no side effects to our knowledge since our products are produced under highest quality standards in the United States. As long as you do not exceed the recommended intake limit or are allergic to any ingredients in our products, there should not be any side effects.
Q: Are the products safe to take?
A: Generally speaking, our products are safe to take, however this may not apply to everyone. We recommend checking if you are allergic or sensitive to any ingredients before purchasing our products. If you suffer from chronic disease or take any other medication, please contact your doctor before taking any of our products.
Q: How can I pay?
A: You can pay with credit card, ApplePay or via PayPal.